About ClearBalance

Built for Healthcare
Driven by Outcomes

Founded in 1992, ClearBalance has spent over 30 years pioneering intelligent patient financial engagement — helping hospitals collect more while ensuring every patient can afford care with empathy, simplicity, and transparency.

The ClearBalance Healthcare team

One team, one mission — making care affordable for every patient.

Since 1992

30+ years in healthcare finance

30+

Years in Healthcare Finance

Pioneered

Healthcare Patient Financing

Most Awarded

Patient Financing Platform

Who We Are

A Healthcare-Native FinTech Platform

ClearBalance is a healthcare-native FinTech platform delivering intelligent patient payment services for hospitals and health systems. We combine ClearPath, our technology platform, with a comprehensive patient financial engagement strategy spanning pre-service, at-service, and post-service interactions, as well as flexible deployment options. Together, these capabilities help providers improve patient-pay performance while enabling patients to manage the cost of care with empathy and flexibility.

Mission

To remove financial friction from healthcare by embedding intelligent, dignified payment experiences directly into hospital system processes — improving financial performance without compromising patient trust.

Vision

A healthcare ecosystem where financial engagement is seamless, personalized, and fully integrated into care delivery — so hospitals operate stronger and patients experience confidence instead of stress.

Healthcare professional reviewing strategy

"Compassionate technology — helping hospitals and patients find common ground on affordability."

What Drives Us

The Principles Behind the Platform

Everything we build, every partnership we form, and every decision we make is anchored to these core beliefs.

Empathy First

We believe every patient deserves a path to pay that doesn't feel like punishment. We build financial experiences around empathy, transparency, and simplicity.

Healthcare-Native

Not a generic FinTech adapted for healthcare — a platform built from the ground up for hospital workflows, EHR systems, and the specific dynamics of patient financial engagement.

Outcome-Oriented

We're paid on collections, not placements. Our incentives are aligned with yours — maximizing net revenue capture, not managing our own risk at your expense.

Our People

Meet Our Experts

At ClearBalance Healthcare, our people are the heart of our success. Each member embodies our commitment to transforming healthcare financing and prioritizing patient access to care.

Our teams bring diverse expertise, rich experiences, and a shared passion for enhancing the healthcare journey for both providers and patients. United by a common goal, they leverage their insights and personal experiences as former patients to improve the systems that deliver essential healthcare services.

We believe that a strong, empathetic team fosters innovation and drives positive change in healthcare financing. Together, our team helps ClearBalance deliver patient financial experiences that support healthier organizations and more accessible care.

The ClearBalance team collaborating

Operating Strength

30+ Years of
Healthcare Focus

ClearBalance partners with care delivery organizations nationwide, from rural critical access hospitals to large integrated delivery networks, to improve patient-pay performance without compromising the patient relationship.

  • ClearPath platform connecting patient financing, digital billing, omnichannel outreach, EBO, and payment processing

  • Epic-integrated and stand-alone deployment options for different operating environments

  • Healthcare-native teams with deep revenue cycle and patient financial services experience

  • 30+ years supporting healthcare organizations nationwide

Leadership Tenure

Our leadership team brings an average of 20+ years tenure in healthcare revenue cycle, patient financial services, and healthcare technology — giving our clients the benefit of deep institutional knowledge.

Chief Executive Officer

23 years

Chief Operating Officer

20 years

Chief Financial Officer

22 years

Chief Revenue Officer

25 years

Chief Information Officer

20 years

Work With Us

Ready to Strengthen Your Revenue Cycle?

See how ClearBalance can help turn patient balances into more predictable revenue without compromising the patient relationship.

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