Most Awarded Patient Financing Platform

Patient Financial Resolution
for Healthcare

ClearBalance enables CFOs and revenue cycle leaders to recover more patient-pay revenue, reduce bad debt, and make care financially accessible through one connected ecosystem.

ClearBalance brings together patient financing, patient billing, and EBO services through one coordinated engagement strategy so every patient receives the right financial solution at the right moment.

99% Patient Satisfaction

Successful plan completion rate

90%+

Patient financial resolution completed prior to bad debt status

+20%

4X+

High-performing program ROI indicator

$4B+

Patient financing funded

Fully Integrated Platform

Patient financial resolution

4X Best in KLAS

Patient financing performance recognition

Multi-time Black Book Award Winner

Revenue cycle solutions recognition

Seamless Integrations

Epic, MEDITECH, Oracle, and Revenue Cycle Workflows

Most Awarded Patient Financing Platform

Best in patient-pay technology. Best in recovery performance. Best in patient satisfaction. Best in client satisfaction.

ClearBalance brings together the capabilities health systems need most in one trusted platform: advanced integration and workflow technology, stronger patient-pay recovery, and experiences proven to earn exceptional patient satisfaction and client NPS.

Best Tech

Deeply integrated. Operationally seamless.

Best Recovery

Proven to improve patient-pay performance.

Best Patient Satisfaction

99% satisfaction.

Best Client Satisfaction

88 NPS.

Core Solutions

End-to-end patient financial
resolution

ClearBalance connects patient financing, digital billing, omnichannel outreach, and EBO so health systems can help patients find affordable paths to resolution while improving patient-pay performance.

Explore Solutions

Financing

Patient Financing Solutions

Pre-service, post-service, and existing plan financing with 0% APR options patients can sustain.

Billing

Patient Billing and Payment Services

Patient-friendly statements, digital communications, and payment experiences that make it easier for patients to act.

EBO

EBO Services

Early engagement and recovery support that helps stop self-pay balances before they become bad debt.

Payment Plans

Stop being your patients' bank

Most health systems are carrying millions of dollars of in-house payment plans. It is high touch, low yield receivables: small monthly payments stretched over years, tying up working capital, inflating AR days, and consuming staff time on posting, reconciliation, broken plan follow-up, and inbound calls.

ClearBalance funds your existing payment plan portfolio and assumes the servicing.

Immediate cash infusion

We fund the outstanding balances up front, converting years of trickle payments into working capital now.

Patients keep the same deal

Plans convert to 0% APR ClearBalance accounts with the same monthly payment. No new applications, no disruption, no change in how they experience your organization.

AR relief

Funded plans come off your books. AR days drop, and slow-pay receivables stop distorting your revenue cycle metrics.

Zero staff burden

ClearBalance takes over servicing, statements, payment processing, and patient support. Your team is out of the loan servicing business entirely.

One conversion project. Years of AR resolved.

Challenges We Solve

The challenges keeping RCM
leaders up at night

ClearBalance was built to solve the most pressing patient financial challenges facing health systems today with one ecosystem, not a stack of disconnected point solutions.

Rising Patient Balances

As patient responsibility grows, health systems face mounting pressure to collect more directly from patients — without the tools or infrastructure to do it effectively.

Our Solution

Financial Resolution & Extended Payment Plans

Increasing Bad Debt

Accounts written off to bad debt represent recoverable revenue. Without early intervention and flexible options, more balances slip through the cracks.

Our Solution

Early-Out & Aged AR Recovery Programs

Outdated Payment Tools

Patients expect seamless digital options, but many health systems still rely on disconnected billing workflows, unclear statements, and limited self-service tools.

Our Solution

Modern Billing, Digital Payments & Self-Service Portals

Limited Internal Resources

Revenue cycle teams are stretched thin. Manual processes, staffing shortages, and disconnected systems make it impossible to engage every patient effectively.

Our Solution

Automated Omnichannel Outreach & Workflow Automation

Poor Patient Financial Experience

Confusing bills, limited payment options, and aggressive collections damage patient trust and satisfaction scores — and drive care avoidance.

Our Solution

0% APR Patient Financing & Compassionate Engagement

Operational Outcomes

Higher collections
Lower friction

Hospitals don't improve financial performance by adding complexity. They improve it by increasing patient engagement earlier, simplifying payment experiences, and removing operational inefficiencies.

Doctor and patient
~90¢on the dollar

Collected on enrolled balances

+20%

Patient financial resolution completed prior to bad debt status

Up to 30%

Recovery of at-risk accounts

4X+

High-performing program ROI indicator

Faster cash acceleration

Reduced AR days

Lower reconciliation burden

No added headcount

ClearBalance aligns financial performance with patient experience outcomes. Hospitals should not have to choose between the two.

Resource Center

Insights that drive smarter patient-pay decisions

Practical guidance for evaluating the ClearBalance platform and its integrated patient engagement strategy

About Us

Built by healthcare people,
for healthcare people

Founded in 1992, ClearBalance has spent over 30 years pioneering intelligent patient financial engagement. Our leadership team brings decades of hands-on healthcare revenue cycle expertise — not just technology.

  • 30+ years in patient financial services
  • Healthcare-native platform and service teams
  • Epic, MEDITECH, Oracle, and Revenue Cycle Workflows
  • Long-term partnership model built around outcomes
Meet the Full Team
ClearBalance team

Our Mission

Protecting financial performance without compromising patient trust

ClearBalance believes healthcare organizations should never have to choose between compassionate patient engagement and strong financial outcomes. That belief drives everything we build.

"To remove financial friction from healthcare by embedding intelligent, compassionate payment experiences directly into healthcare operations."

Patients and family

Patient-Centered

Empathy in every interaction

Innovation

AI-driven intelligence

Partnership

Embedded in your workflow

Get Started

Find where patient-pay revenue is leaking

Start with the Revenue Leakage Assessment, then see whether Patient Financing, Patient Billing and Payments, EBO Services, or the full ClearBalance ecosystem is the right next move.

HIPAA Compliant

SOC 2 Type II

Turnkey launch path

What the assessment clarifies

Our team helps identify the operational leaks that keep patient balances from converting into cash.

Patient Financing opportunity

0% APR

Billing engagement gaps

Digital + paper

EBO recovery timing

Day 60/90

Deployment fit

All major EHR integrations and revenue cycle workflows